Accounts Receivable Administrator

Berry Bros & Rudd; England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

24 days holiday + 3 days over Xmas + 1

Private Medical cover & Health plan

Life Insurance

Pension

Employee Assistance Programme (EAP)

Employee discount (up to 40%)

Job summary

Berry Bros & Rudd is seeking an Accounts Receivable specialist responsible for accurate reconciliation and posting of payments across sterling, euro and USD, plus Direct Debit collections and weekly cash activities to ensure customer accounts are up to date.

You will work with Credit Control, Finance and Account Managers to resolve outstanding items, prepare month-end reports, and respond to inquiries from customers and internal teams.

Qualifications

• Experience in accounts collections and AR.
• Ability to follow processes and follow up on queries.
• Proven record of delivering excellent service to customers or stakeholders.
• Able to work unassisted on large reconciliations.

Responsibilities

• Reconcile and post cash across Sterling, Euro and USD accounts.
• Post payments from cheques and Credit Cards.
• Prepare month-end reports and journals.
• Answer daily queries internally and externally.
• Process Direct Debit charges for Cellar Club customers.
• Process monthly Credit Card charges for Cellar Club customers.
• Allocate cash to invoices.
• Conduct weekly BBX Payment Runs.
• Send weekly Eshots to customers with stored payment cards and overdue debts.
• Collect overdue debt via Robot Charging for customers with stored cards.
• Investigate customer accounts with bank data.
• Assist in reporting monthly AR KPIs.
• Provide weekly action plans to AR Manager.

Skills

Accounts receivable

Reconciliation

Customer service

Attention to detail

Excel

MS Word

Problem solving

Teamwork

Tools

SAP Hybris

Worldpay

Adobe

Job description

The job in a nutshell

Responsible for the accurate and timely reconciliation and allocation of incoming payments across multiple payment methods to the correct Berry Bros. & Rudd customer accounts. This includes managing Direct Debit collections, weekly cash collection activities for overdue debts, daily BBX sales reconciliation, and maintaining accurate, up-to‑date customer accounts to ensure balances are fully reconciled and outstanding items are resolved.

Who you will work with

Internal: Credit Control team, Finance team, Account Managers, Cellar Plan team, Customer Service

External: Communicating with Customers by phone, e-Shot letter or email

What you will do

• Reconciling and posting the incoming Cash - Sterling, Euro and USD accounts.
• Posting payments from various payment methods such as cheques or Credit Cards
• Prepare reports and journals close to the end of the month.
• Answering daily queries externally and internally.
• Payment transfers on accounts.
• Correctly allocating cash to invoices.
• Daily BBX Payment Runs
• Weekly Eshot notification to customers with stored payment card and due debt
• Weekly Robot Charging – collecting Overdue Debt from customers with stored card and Continuous Payment Authority
• Processing monthly Direct Debit charges for Cellar Club customers.
• Processing monthly Credit Card charges for Cellar Club customers.
• Credit balances – verify customer repayment requests before processing payment
• Investigate customer accounts directly with our Bank / or data from the Bank
• Debit balances – assist with any Write offs where debt deemed uncollectable
• Provide AR Manager with weekly action plans for the forthcoming week
• Assist in reporting monthly KPI performance for AR team

What you will bring to the role

Experience / Achievements

Essential

• Experience of working within accounts collections environment, including Accounts Receivable
• Able to follow processes, with appetite to follow up on business queries
• Proven record of going the extra mile to deliver exceptional service levels for customers or stakeholders
• Being able to work unassisted on large reconciliations.

Desirable

• SAP Hybris E-commerce
• Have worked within High Net Worth / Private Client environment

Your Skills, Knowledge and Behaviours

• Working cooperatively within a team
• Excellent problem-solving ability
• High degree of accuracy and attention to detail
• Knowledgeable and confident with MSWord and Excel
• Highly organised, with strong work ethic and motivated by new challenges
• SAP/Adobe/Worldpay knowledge preferable

We support our colleagues with a wide range of benefits:you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.