Strategic Account Manager

One to One personnel Limited; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Private healthcare

Employee Assistance Programme

Pension scheme & salary sacrifice options

Electric car and cycle-to-work schemes

Flexible, supportive work environment

Job summary

One to One personnel Limited is seeking a Strategic Account Manager to foster long-term partnerships with healthcare customers in the UK. This role involves substantial account growth, engaging with C-suite, and delivering solutions across clinical settings. The ideal candidate will have over 7 years' experience in account management, strong strategic thinking, and the ability to travel nationally up to 50%. The role offers benefits such as private healthcare and salary sacrifice options.

Qualifications

• 7+ years' experience in Strategic Account Management or Business Development.
• Healthcare sector experience within complex or regulated environments.
• Proven success managing and growing key customer accounts.

Responsibilities

• Build and manage strategic customer relationships across C-suite, clinical and operational stakeholders.
• Identify and develop growth opportunities within existing accounts.
• Lead account strategy to support long-term customer success and retention.
• Work cross-functionally to deliver customer-focused solutions and operational improvements.

Skills

Account Management

Strategic thinking

Communication

Relationship building

Stakeholder management

Education

Degree-level education or equivalent

Job description

Healthcare | Remote | 50% National Field Travel | 37.5 Hours

Are you a commercially curious relationship-builder who thrives in complex, fast-moving environments? We’re looking for a Strategic Account Manager to develop long-term partnerships with key healthcare customers, drive account growth and deliver real value across clinical and operational settings.

This is an exciting opportunity to join a growing Strategic Account Management function at a pivotal stage of development. You’ll work closely with senior stakeholders across the healthcare sector, helping customers solve challenges, improve outcomes and maximise the value of their partnership.

If you’re commercially minded, customer-focused, and confident engaging at C-suite level while collaborating cross-functionally to deliver results, we’d love to hear from you.

Applicants must have prior Account Management experience within the healthcare sector and a minimum of 3 years’ relevant UK-based experience. Candidates without this background will not be considered for the role. Please ensure you meet the essential requirements listed below before applying.

Essential Requirements

• Degree-level education or equivalent experience
• 7+ years’ experience in Strategic Account Management or Business Development
• Healthcare sector experience within complex or regulated environments
• Proven success managing and growing key customer accounts
• Strong commercial awareness and strategic thinking skills
• Excellent communication, influencing and stakeholder management abilities
• Experience building relationships at executive, clinical and operational levels
• Ability to work collaboratively across multiple internal teams
• Professional, resilient and adaptable approach
• Comfortable operating strategically and operationally
• Full willingness to travel nationally up to 50%

Key Responsibilities

• Build and manage strategic customer relationships across C‑suite, clinical and operational stakeholders
• Identify and develop growth opportunities within existing accounts
• Lead account strategy to support long‑term customer success and retention
• Work cross‑functionally to deliver customer‑focused solutions and operational improvements
• Maintain oversight of service delivery, KPIs and customer performance
• Support renewals, partnership development and continuous improvement initiatives

Desirable Experience

• Managed Equipment Services (MES)
• Healthcare procurement and regulatory environments
• Medical equipment or clinical outcomes knowledge
• Experience working closely with clinical teams

Additional Information

• Home‑based role with regular national travel
• Enhanced DBS check required

Benefits

• Private healthcare
• Employee Assistance Programme
• Pension scheme & salary sacrifice options
• Electric car and cycle‑to‑work schemes
• Flexible, supportive work environment