Account Director – 12 Month FTC - Retail / Brand Experience

Network - Career Consultants; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Network - Career Consultants is seeking an experienced Account Director to join a London client services team on a 12-month fixed-term contract. You will own key accounts across retail environments, brand campaigns and major lifestyle and consumer clients, acting as senior point of contact and delivering creative, commercial and efficient project outcomes.

You will oversee a varied portfolio, leading projects from initial brief through to final delivery, and build strong relationships with

Qualifications

• Extensive agency experience in client services or account leadership.
• Proven ability to manage senior stakeholders and large budgets.
• Strong commercial mindset with a track record of growing accounts.

Responsibilities

• Lead and develop key client relationships, acting as the senior point of contact.
• Oversee multiple projects and accounts, ensuring creative, commercial and operational excellence.
• Manage account budgets, scopes, profitability and commercial expectations.
• Identify opportunities to grow existing accounts and develop long-term client partnerships.
• Provide leadership and direction to internal teams to deliver at the highest standard.

Skills

Account management

Stakeholder engagement

Senior client leadership

Job description

We're working with an established independent creative agency looking for an experienced Account Director to join its London client services team on a 12-month fixed-term contract, working across retail environments, brand campaigns and major lifestyle and consumer clients.

This is a senior, client-facing role where you’ll take ownership of key accounts, building strong relationships with senior stakeholders, understanding the wider client business and ensuring projects are delivered creatively, commercially and efficiently.

You’ll oversee a varied portfolio of work, from retail spaces and in-store campaigns to physical brand experiences and wider integrated activity, leading projects from initial brief and strategic conversations through to final delivery.

Beyond the day-to-day management of accounts, you’ll be expected to take a proactive approach to client relationships, challenging briefs, anticipating needs, identifying growth opportunities and acting as a trusted advisor.

Working closely with creative, production and studio teams, you’ll provide direction, maintain momentum and ensure the highest standards of delivery.

Key responsibilities include:

• Leading and developing key client relationships, acting as the senior point of contact.


• Overseeing multiple projects and accounts, ensuring creative, commercial and operational excellence.


• Managing account budgets, scopes, profitability and commercial expectations.


• Identifying opportunities to grow existing accounts and develop long-term client partnerships.


• Providing leadership and direction to internal teams, ensuring projects are delivered to the highest standard.

About you

We’re looking for an experienced Account Director with a strong agency background, ideally working across retail environments, fashion, sportswear, lifestyle or consumer brands.

You’ll be confident engaging with senior stakeholders, commercially astute and comfortable balancing strategic account leadership with hands-on project delivery.

Strong communication skills, a proactive approach and the ability to bring together creative ambition, client expectations and commercial realities will be essential.

This is an excellent opportunity to join a friendly, ambitious independent agency, taking a leading role across high-profile accounts with real ownership and the opportunity to make an immediate impact.