Project / Account Manager - Retail Creative Agency

Pertemps Bond; Greater London, Manchester; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Pertemps Bond is seeking a Project/Account Manager to lead day‑to‑day delivery of retail and brand campaigns. You will sit between client services and delivery, managing briefs, timelines, approvals, budgets and stakeholders while coordinating with creative, production, studio and finance teams.

The role spans integrated brand campaigns and retail touchpoints; experience across in-store launches, campaigns or retail toolkits is useful.

Qualifications

• Experience managing briefs, timelines, approvals and budgets for integrated campaigns.
• Strong client and stakeholder management with a commercial mindset.
• Ability to run WIPs, status calls and manage scope and change.
• Experience working with creative and production teams across campaigns.

Responsibilities

• Be the main day-to-day contact across key projects and stakeholders.
• Manage briefs, timelines, approvals and budgets.
• Coordinate with creative, production, studio and finance teams.
• Lead status calls and maintain project governance and reporting.

Skills

Client/stakeholder management

Commercial awareness

Timelines & budgets

Creative/production collaboration

Tools

Project management tools

Job description

We're working with a well-established creative agency looking for a strong Project / Account Manager to join the team and help lead the day-to-day delivery of retail and brand campaigns.
This would suit someone who sits comfortably between client services and project delivery confident with clients, organised internally, commercially aware and able to keep creative work moving without losing sight of the quality of the end result.
You’ll be the main day-to-day contact across key projects, managing briefs, timelines, approvals, budgets and stakeholders, while working closely with creative, production, studio and finance teams.
The work spans integrated brand campaigns, retail environments and physical touchpoints, so experience across in-store, windows, campaign rollouts or retail toolkits would be particularly useful.
You’ll need to be good at keeping lots of moving parts under control — running WIPs and status calls, managing scope and change, spotting problems early and making sure everyone knows what’s happening and what needs to happen next.
They’re looking for someone from a creative agency or brand marketing background who has worked across integrated campaigns and multiple stakeholders. Experience in sportswear, fashion, performance or broader consumer brands would be useful.
You’ll also need to be comfortable using project management tools and keeping the admin side clean and consistent.

• Strong client and stakeholder management
• Good commercial awareness
• Confident across timelines, budgets and delivery
• Experience working closely with creative and production teams

The role can be based in London or Manchester, with hybrid working, although there will be some European travel for client meetings, workshops, retail visits and key production moments.