Account Director

We Are Aspire; London; Hybrid; GBP 75,000 - 87,000; Full time

Job summary

A leading intelligence platform is seeking an experienced Account Director to focus on customer retention and growth. This London-based role involves developing relationships with C-suite executives, maximizing client satisfaction, and driving revenue growth through account strategies and renewals.

Qualifications

• Experience in Enterprise SaaS, subscription, or research sales.
• Proven success in closing six-figure deals.
• Strong communication skills with C-suite clients.

Responsibilities

• Drive account strategies ensuring high client engagement.
• Develop strategic relationships to enhance account renewals.
• Collaborate with internal teams to provide client value.

Skills

Account management

Negotiation

Communication

Job description

Are you an experienced Account Director with a passion for client growth and retention? Our exciting London-based client is growing rapidly and could be the ideal match for you!

Role: Account Director - Customer Retention and Growth

Location: London (4 days in office, 1 day from home)

Salary: £75,000 Base + Commissions

About the Company:

Our client is a forward-thinking intelligence platform that empowers Operations & Supply Chain leaders to leverage AI and digital transformation to drive positive impact for both businesses and the planet. Supported by major industry players like Unilever, Google, and Volvo, they focus on delivering research and advisory services that facilitate digitisation and decolonisation.

Role Overview:

The Account Director will play a crucial role in retaining and expanding the member base, driving account strategies, and ensuring high levels of client engagement and satisfaction. Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities.

Key Responsibilities:

• Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients.
• Develop strategic relationships with C-level executives to drive account renewals and growth.
• Drive revenue growth by up-selling services and achieving 100% renewal of ARR.

Skills & Experience:

• Demonstrable experience in Enterprise SaaS, subscription, or research sales, preferably with C-suite clients.
• Proven success in closing six-figure deals and working with procurement teams.
• Strong account management, negotiation, and communication skills.

We are Aspire Ltd, a Disability Confident committed employer.