Account Director

CBRE Group, Inc.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

CBRE Group, Inc. in London seeks an Account Director to lead a key client contract within CBRE Global Workplace Solutions.

You will drive performance, growth, and service excellence across operations and client relationships, ensuring the contract delivers value and remains aligned with strategic objectives. The role requires proven facilities management experience, strong financial acumen, leadership of high-performing teams, and the ability to influence senior stakeholders.

Qualifications

• Proven experience at Contract or Account Manager level (or above).
• Engineering qualification (not essential).
• Strong track record of leading teams, driving performance and developing talent.
• Experience managing budgets, driving profitability, and delivering financial plans.
• Excellent communication skills with the ability to influence senior stakeholders and build partnerships.
• Highly organised, self-motivated and able to perform in fast-paced environments.

Responsibilities

• Contract Leadership & Delivery: Lead the contract to meet and exceed commitments.
• Client Relationship & Growth: Build strong client relationships and identify growth opportunities.
• Financial Performance: Own revenue growth, cost control, profitability, and reduction of WIP and debt.
• Operational Excellence & Compliance: Ensure delivery aligns with policies, statutory requirements, and contract obligations.
• Health, Safety & Risk Management: Promote a strong safety culture and compliance across teams.
• People & Team Development: Lead and structure high-performing teams with succession planning.

Skills

Facilities Management Experience

Leadership & People Management

Commercial & Financial Acumen

Client Engagement & Influence

Resilience & Delivery Focus

Technical Background

Education

Engineering qualification

Job description

## Account DirectorAccount DirectorJob ID277256Posted19-May-2026Role typeFull-timeAreas of InterestFacilities ManagementLocation(s)London - England - United Kingdom of Great Britain and Northern IrelandAccount DirectorLocation: LondonCBRE Global Workplace Solutions (GWS)CBRE is a global leader in real estate services, delivering innovative workplace and facilities management solutions. We are looking for an experienced Account Director to lead a key client contract, driving performance, growth, and service excellence.Key ResponsibilitiesContract Leadership & DeliveryProvide overall leadership of the contract, ensuring all operational and commercial commitments are consistently met and exceeded.Client Relationship & GrowthBuild strong client relationships, identify opportunities for growth, and support contract retention and re-tender success.Financial PerformanceOwn financial outcomes, including revenue growth, cost control, profitability, and reduction of WIP and debt.Operational Excellence & ComplianceEnsure delivery aligns with company policies, statutory requirements, and contractual obligations through effective controls and processes.Health, Safety & Risk ManagementPromote a strong safety culture, ensuring full compliance with HSE standards across teams and subcontractors.People & Team DevelopmentLead, develop, and structure high-performing teams, including succession planning, coaching, and capability building.Candidate Requirements (6 Areas)Facilities Management ExperienceProven experience at Contract or Account Manager level (or above), ideally within technical or hard services.Technical BackgroundEngineering qualification (not essential).Leadership & People ManagementStrong track record of leading teams, driving performance, and developing talent.Commercial & Financial AcumenExperience managing budgets, driving profitability, and delivering financial plans.Client Engagement & InfluenceExcellent communication skills with the ability to influence senior stakeholders and build long-term partnerships.Resilience & Delivery FocusHighly organised, self-motivated, and able to perform in fast-paced, high-pressure environments.Why Join CBRE?Global market leader with strong reputationOpportunity to lead high-profile contractsCareer development and progressionCollaborative and supportive cultureApply