Account Coordinator

SGK; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A forward-thinking company is seeking an enthusiastic Account Coordinator to support a dynamic artwork studio. This entry-level position involves managing project workflows and facilitating communication among team members to ensure smooth operations. You will play a crucial role in maintaining quality service and timely delivery of projects. Ideal candidates possess strong organizational skills, attention to detail, and a commitment to excellence. Join a collaborative environment where your contributions will help elevate brand experiences and packaging solutions. If you're ready to make an impact, this opportunity is perfect for you!

Qualifications

• Strong administrative skills with attention to detail.
• Excellent communication and organizational skills required.

Responsibilities

• Manage project workflows and ensure timely delivery.
• Communicate effectively with clients and stakeholders.

Skills

Microsoft Office

Project Management

Communication Skills

Organizational Skills

Attention to Detail

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Online Approval System

Internal Production Portal

Job description

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SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.

Position Summary

Working to support a busy artwork studio, the primary focus of the role will be the management and facilitation of projects within the studio by means of an online approval system. You will be the first point of contact for the studio team members. Using a variety of communication tools, you will be required to ensure a smooth flow of work through the studio, from creation to final release. Accuracy of information, confidentiality and timescales are of paramount importance in dealing with all process stakeholders. The ultimate account objective is to deliver a quality service and product on time, every time.

You will work closely with Project Planners, PPM Coordinators and Studio Coordinators globally to ensure continuity of service through periods of holiday, absence and training.

Job Responsibilities

Essential duties and responsibilities include the following (other duties may be assigned):

• Adhering to GMP standards at all times
• Communicate effectively to relevant client contacts (Regulatory/LCM/Packaging Engineers/PPMDQ, etc.)
• Prepare artwork creation instructions for production process and maintain visibility through release
• Uploading relevant documentation within the online approval system
• Creation of jobs on the internal production portal
• Engage in operational meetings
• Proactively identify client requirements and expectations to ease production process through the studio
• Develop and maintain strong client relationships
• Manage critical paths and timings; follow-up any late actions
• In conjunction with management, assist with internal/ external audits, customer complaint investigations and continuous improvement activities
• Travel is an essential part of the PPM function and will be planned in coordination with management and business needs
  
  

Additional Responsibilities

In addition, the Studio Coordinator will also be expected to:

• There is a substantial administrative element to the role which will include general administrative tasks. On the job training will be provided for the online approval system.
• Have excellent Microsoft Office and workflow management skills
• Be able to project manage and act on their own initiative to solve problems and resolve queries
• Be a team player, highly motivated and driven to deliver the highest standard of customer service
• Be a strong communicator, both verbal and written skills and have a positive approach
• Have good organisational, prioritisation and planning skills
• Be detail driven in a highly regulated and procedure-based environment
  
  

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Design Services

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