Accommodation Supervisor

Klarent Hospitality Limited; Southampton; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Food and drinks discounts

Uniform provided

Staff meals on duty

Free parking

Learning and progression

Employee assistance program

Annual events

Job summary

Klarent Hospitality Limited is seeking an Accommodation Supervisor to join our fast-paced team. You will lead the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards and guest expectations are exceeded.

The role requires a customer-focused approach, excellent communication, and the ability to manage guest requests, rotas, and stock control, while supporting regular housekeeping duties and a great guest experience.

Qualifications

• Excellent attention to detail with a commitment to high standards.
• Strong and confident communicator with guest-facing skills.
• Exceptional customer service skills demonstrated in hospitality settings.
• Proven leadership abilities and team coordination.
• Ability to thrive under pressure while maintaining quality.

Responsibilities

• To be totally customer focused by delivering excellent customer service with a friendly approach.
• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties, including deep cleaning and replenishment.
• Manage guest requests promptly and efficiently.

Skills

Attention to detail

Communication

Customer service

Leadership

Thrive under pressure

Job description

We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Excellent attention to detail- someone who is committed to delivering high standards
• Strong and confident communicator
• Someone who can thrive under pressure
• Exceptional customer service skills
• A committed and motivated individual

The Role:

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
• Assist with rotas and stock control and management
• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
• Manage guest requests in a timely and efficient manner

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.