Workshop Manager

TIP Trailer Services Norway ANS; Fenton; On-site; GBP 36,000 - 48,000; Full time

Job summary

TIP Group in Stoke, Staffordshire, is seeking a dedicated Workshop Manager for a full-time role (40 hours/week, Mon-Fri, 07:30–16:00). You’ll lead a hands-on team to keep trailers on the road, manage workshop performance, and drive efficiency while ensuring compliance with EHS and legal requirements.

The role focuses on optimization, cost-effective repairs, and safeguarding customer fleets. Strong leadership, IT literacy, and a proactive mindset are essential to succeed in this position.

Qualifications

• Experience in trailer and truck repair.
• Time-served technician background or City & Guilds Level 1-3 (or equivalent).
• Previous workshop or team management experience is advantageous.
• Strong organisation, admin, and IT skills.

Responsibilities

• Managing workshop operations, including loading, repair prioritisation, systems, and processes to meet customer and business demands.
• Working closely with a supportive, hands-on team to maintain safe, efficient, and high-performing workshop practices.
• Keeping customers’ fleets road-ready by minimising downtime and identifying economical repair solutions.
• Ensuring inspections, services, and repairs meet standards and comply with EHS and legislation.
• Analysing maintenance trends, managing staffing and overtime, and highlighting performance opportunities to management.

Skills

Organisation

Administration

IT skills

Communication

Autonomy

Education

City & Guilds L1-3

Job description

Workshop Manager - Stoke, Staffordshire Full-time, 40 hours/week – Mon to Fri - 07.30am - 16:00pm We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Workshop Manager to join our team.

This is a hands‑on leadership role where you’ll take ownership of workshop performance, keep trailers on the road, and lead a team that takes real pride in doing the job right.

What You’ll Be Doing

• Managing workshop operations, including loading, repair prioritisation, systems, and processes to meet customer and business demands
• Working closely with a supportive, hands‑on team to maintain safe, efficient, and high‑performing workshop practices
• Keeping our customers’ fleets road‑ready by minimising truck & trailer downtime and identifying the most economical repair solutions
• Ensuring all inspections, services, and repairs meet company standards and comply with all EHS and mandatory legislation
• Analysing maintenance trends, managing staffing and overtime, and highlighting performance and commercial opportunities to management

What You’ll Bring

• Time‑served technician background or City & Guilds Level 1, 2 & 3 (or equivalent) with solid trailer & truck repair experience
• Previous workshop or team management experience (highly advantageous)
• Strong organisation, admin, and IT skills with the ability to prioritise workloads and meet deadlines
• A confident communicator who can challenge, question, and work autonomously
• A proactive mindset and a sense of ownership in your work
• A good sense of humour – we work hard, but we like a laugh too

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it.