Access Booking Officer

NHS Jobs; Ormskirk; On-site; GBP 24,000 - 30,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust in the United Kingdom seeks to provide a comprehensive inpatient and outpatient service to patients.

The post will rotate through areas within the access office to enable cover in all aspects of the service, acting as the named contact point liaising with patients, relatives and carers, medical representatives, GPs, nursing staff and the surgical team to ensure admissions are planned and managed.

Responsibilities

• Provide a comprehensive inpatient and outpatient service to patients.
• Rotate through areas within the access office to cover all aspects of the service.
• Act as the named contact point liaising with patients, relatives and carers, medical representatives, GPs, nursing staff and the surgical team to ensure admissions are planned and managed.
• Plan theatre/procedure lists up to six weeks in advance to meet targets (18-week, diagnostic, cancer, 28-day rescheduling).
• Communicate information and changes relating to elective admissions, theatre lists, kit requirements and anaesthetic input to relevant staff Trustwide.

Job description

KEY DUTIES

To provide a comprehensive inpatient and outpatient service to patients. The post will rotate through each of the areas within the access office to enable cover in all respects of the service. To be named contact point liaising with patients, relatives and/or carers as well as medical representatives, GPs, nursing staff, surgical team and support services to ensure the admission is appropriately planned and managed. This can be face to face, over the telephone, in writing or electronic. Accurate addition of patients to the waiting list ensuring any relevant notes recorded. To provide advice to patients with matters relating to their admission (pre and post operative guidance) and with regard to their position on the waiting list. To plan multiple theatre/procedure lists up to six weeks in advance, using clinical knowledge, medical terminology and information to meet the patients 18-week, diagnostic, cancer and/or 28-day rescheduling targets. Ensure that with effective planning and organisation the theatre/procedure lists are utilised to their maximum potential which requires taking in to account specific patient needs, cancelling/rescheduling patients, replacing short notice cancellations, liaising with the surgeon to ensure theatre list order considering all patient and theatre information. Responsible for communicating information and changes relating to elective admissions, theatre lists etc with regards intended procedures, specific kit requirements, specific anaesthetic input to relevant staff Trustwide.

Liverpool University Hospitals NHS Foundation Trust