Access Assistant Access Inpatients

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 22,000 - 28,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking an enthusiastic Elective Access Manager to join the Inpatient Access team at The Manor Hospital. The role focuses on centralised booking for theatre sessions and ensuring patient access targets are met with a calm, methodical approach.

You will manage a busy workload, communicate effectively with clinical and administrative colleagues, and support improvements in patient flow using a patient administration system.

Qualifications

• Experience with patient management systems.
• Experience using CareFlow, FUSION, My pre-op.
• Experience using Microsoft Office products.
• Experience of using reports.

Responsibilities

• Provide centralised booking for theatre sessions.
• Ensure bookings align with local and national access targets.
• Plan, organise and prioritise workload with guidance from senior staff.”],
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Education

GCSEs or equivalent

Tools

CareFlow

FUSION

My pre-op

Microsoft Office

Reports

Job description

• To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
• Using initiative to ensure that patients are booked in line with local and national access targets.
• Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations-Corporate Services
• working pattern Wednesday, Thursday, Friday - 9.00 am - 5pm

PLEASE NOTE THAT THIS POST IS SUBJECT TO CLOSING EARLY IF A LARGE NUMBER OF APPLICATIONS IS RECEIVED.

Main duties of the job

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.

The Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust.

You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills.

You must be a confident, diplomatic, team player who will thrive in a busy environment.

Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.

For further information please contact Jayne Harris 01922 721172 ext 6835

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Job responsibilities

• To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
• Using initiative to ensure that patients are booked in line with local and national access targets.
• Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of OperationsCorporate Services

Name

Jayne Harris

Job title

Elective Access Manager

Email address

Telephone number

01922 721172

Additional contact information

For further information or an informal visit please contact Jayne Harris

Person Specification

Experience with patient management Systems

• Experience with patient management systems
• Experience using CareFlow, FUSION, My pre-op
• Experience using Microsoft Office products
• Experience of using reports

Good standard level of Education (2 GCSE's or equivalent

• Good standard level of education (2 GCSE's or equivalent)
• NVQ 2 or 3 in customer services

Background

• Previous experience in booking TCIs
• Previous experience in speciality working

Good Keyboard, IT and administration skills

• Good Communication Skills
• Previous Adminstration Experience in a NHS setting
• Previous Customer Service Experience
• customer care skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.