Access Assistant Access Inpatients | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 21,000 - 27,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking an Access Assistant to join the Inpatient Access team at Manor Hospital. You will provide a centralised bookings service for theatre sessions, ensuring bookings align with local and national access targets.

You will plan and prioritise your workload with support from the Inpatient Access Supervisor and Elective Access Manager, using the Patient Administration System to keep operations smooth and efficient.

Qualifications

• You must have effective communication skills.
• Knowledge of the Patient Administration System is vital.
• Ability to work calmly in a busy environment and multi-task.

Responsibilities

• Provide a centralised bookings service for theatre sessions.
• Book patients in line with local and national access targets.
• Plan, organise and prioritise own workload with direction from Inpatient Access Supervisor/ Elective Access Manager.

Skills

Communication skills

Patient Administration System

Team player

Multi-tasking

Tools

Patient Administration System

Job description

Access Assistant Access Inpatients | Walsall Healthcare NHS Trust

• To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
• Using initiative to ensure that patients are booked in line with local and national access targets.
• Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations–Corporate Services

working pattern Wednesday, Thursday, Friday - 9.00 am - 5pm

PLEASE NOTE THAT THIS POST IS SUBJECT TO CLOSING EARLY IF A LARGE NUMBER OF APPLICATIONS IS RECEIVED.

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.

The Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust.

You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills.

You must be a confident, diplomatic, team player who will thrive in a busy environment.

Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.

For further information please contact Jayne Harris 01922 721172 ext 6835

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

• To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
• Using initiative to ensure that patients are booked in line with local and national access targets.
• Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations–Corporate Services

Name

Jayne Harris

Job title

Elective Access Manager

Email address

Telephone number

01922 721172

Additional contact information

For further information or an informal visit please contact Jayne Harris

This advert closes on Monday 16 Nov 2026