Academic Timetabling & Module Coordination Specialist

Bath Spa University

Bath

On-site

GBP 30,000 - 34,000

Full time

6 days ago
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Benefits offered by this job

Hybrid working
Staff benefits including generous flex
On-site nursery
LGPS/Teachers Pension Scheme

Job summary

Bath Spa University is seeking a Timetabling Officer in Bath to help create accurate, clash-free timetables and manage student module allocations across teaching sites.

You will work with staff and students to solve problems, provide excellent customer service, and improve timetabling and module processes using TimeEdit and SITS. Strong administrative skills and attention to detail are essential.

Qualifications

  • Experience providing excellent customer service to a range of stakeholders.
  • Strong administrative and organisational skills with careful data handling.
  • Excellent problem-solving and analytical abilities to interpret information and resolve issues.
  • Ability to plan and prioritise workload and work independently.
  • Experience with databases or database packages where accurate data management is key.
  • Experience in a Higher Education environment, especially academic administration or student processes.
  • Ability to explain complex information clearly to users.

Responsibilities

  • Academic timetabling: support creation and maintenance of clash-free timetables and module allocations.
  • Timetable requirements: translate teaching requirements into workable timetable solutions.
  • Module administration: set up and maintain module records in SITS and allocate students to modules.
  • Module selection: support annual student module selection processes and portals.
  • Data accuracy: analyse information and resolve timetable/module allocation issues.
  • Customer service: provide specialist advice to students and staff via CRM and team inbox.
  • Room booking: assist with ad hoc room bookings for teaching sites outside Bath.
  • Team collaboration: work with Academic Registry and other teams to deliver services.
  • Operational support: attend meetings and travel to other sites; some out-of-hours work.

Skills

Customer service
Data management
Attention to detail
Problem solving
Teamwork
Higher Education experience
Database experience

Tools

TimeEdit
SITS
CRM systems

Job description

Bath Spa University is seeking a Timetabling Officer in Bath to help create accurate, clash-free timetables and manage student module allocations across teaching sites.

You will work with staff and students to solve problems, provide excellent customer service, and improve timetabling and module processes using TimeEdit and SITS. Strong administrative skills and attention to detail are essential.

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