Academic Services Lead — Student Support & Admin

Leeds Beckett University; Leeds; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Generous pension schemes

Excellent holiday entitlements

Flexible working

Reduced study fees

Subsidised fitness facilities

Job summary

Leeds Beckett University is seeking an enthusiastic Academic Services Team Leader to oversee the undergraduate student administration team. This hybrid role is based partly at City Campus and partly from home, coordinating with Course Directors and Heads of Subject to ensure timely administrative support across the student journey.

The role combines analytical, administrative, line-management and student-facing responsibilities.

Qualifications

• Analytical mindset for data-driven decisions.
• Strong administrative skills and ability to manage processes.
• Experience leading and developing teams of administrative staff.
• Excellent communication and interpersonal skills.
• Ability to analyse data and extract insights to improve service.
• Attention to detail and robust record-keeping abilities.

Responsibilities

• Lead undergraduate student administration team and oversee day-to-day operations.
• Coordinate with Course Directors and Heads of Subject to ensure timely administrative support.
• Balance analytical, administrative, line-management and student-facing duties.
• Manage staff with empathy and build positive relationships across the school.
• Use data and insights to drive continuous improvement and process changes.

Skills

Analytical thinking

Administrative skills

People management

Communication skills

Data analysis

Record keeping

Job description

Leeds Beckett University is seeking an enthusiastic Academic Services Team Leader to oversee the undergraduate student administration team. This hybrid role is based partly at City Campus and partly from home, coordinating with Course Directors and Heads of Subject to ensure timely administrative support across the student journey.

The role combines analytical, administrative, line-management and student-facing responsibilities.