Education Support Team Lead - Student Services

University of Birmingham; Birmingham; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

40 days paid holiday

Volunteer day

Pension scheme

On-campus nurseries

Job summary

University of Birmingham is seeking a senior administrative leader to manage professional service teams delivering teaching and research support. You will oversee education and administrative activities, ensuring high-quality service delivery and alignment with academic needs.

The role requires strong leadership, strategic thinking, and ability to handle confidential information, with a commitment to diversity and an inclusive working environment.

Qualifications

• Educated to degree level (or equivalent) with progression and transferable skills.
• Significant communication and collaboration experience across staff levels.
• Ability to work flexibly and manage confidential information.

Responsibilities

• Lead and manage professional service teams delivering administrative support for teaching and research.
• Oversee education and administrative service delivery, ensuring quality control and timely reporting.
• Recruit and develop staff; promote inclusive working culture and value diversity.

Skills

Leadership

Communication

IT literacy

Microsoft Office

Education

Bachelor's degree or equivalent

A Levels

Tools

Microsoft Office Suite

Job description

University of Birmingham is seeking a senior administrative leader to manage professional service teams delivering teaching and research support. You will oversee education and administrative activities, ensuring high-quality service delivery and alignment with academic needs.

The role requires strong leadership, strategic thinking, and ability to handle confidential information, with a commitment to diversity and an inclusive working environment.