Academic Services Team Leader - fixed term to 31/12/27

Leeds Beckett University; Leeds; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Generous pension schemes

Excellent holiday entitlements

Flexible working

Reduced study fees

Subsidised fitness facilities

Job summary

Leeds Beckett University is seeking an enthusiastic Academic Services Team Leader to oversee the undergraduate student administration team. This hybrid role is based partly at City Campus and partly from home, coordinating with Course Directors and Heads of Subject to ensure timely administrative support across the student journey.

The role combines analytical, administrative, line-management and student-facing responsibilities.

Qualifications

• Analytical mindset for data-driven decisions.
• Strong administrative skills and ability to manage processes.
• Experience leading and developing teams of administrative staff.
• Excellent communication and interpersonal skills.
• Ability to analyse data and extract insights to improve service.
• Attention to detail and robust record-keeping abilities.

Responsibilities

• Lead undergraduate student administration team and oversee day-to-day operations.
• Coordinate with Course Directors and Heads of Subject to ensure timely administrative support.
• Balance analytical, administrative, line-management and student-facing duties.
• Manage staff with empathy and build positive relationships across the school.
• Use data and insights to drive continuous improvement and process changes.

Skills

Analytical thinking

Administrative skills

People management

Communication skills

Data analysis

Record keeping

Job description

Leeds Business School is seeking an enthusiastic and proactive Academic Services Team Leader to join our team. This hybrid role is based partly at our City Campus and partly from home.

Managing our undergraduate student administration team, you will lead the day-to-day operations of the team ensuring delivery of excellent on-course support for students throughout their student journey. You will be working closely with academic colleagues, especially Course Directors and Heads of Subject, to ensure that they receive appropriate administrative support.

This is a varied role that combines analytical, administrative, line-management and student-facing responsibilities. You will be confident managing staff with empathy, working with data, maintaining accurate records and using insight to guide your work, while also building positive relationships with your team, school colleagues and the wider university regular communication and support.

We are looking for someone who is organised, proactive and approachable, with excellent communication skills and a commitment to supporting our diverse student community and staff colleagues through a focus on continuous improvement.

Leeds Beckett is committed to creating and maintaining a safe, welcoming and inclusive community that nurtures a culture of respect and consideration for all. We encourage applications from people from all backgrounds and aim to have a workforce that reflects the diversity of our student body and the wider society we serve.

Closing date: Monday 26th October 2026 (23.59)

Interviews - Wednesday 11th November (this may be subject to change)

Working here means you'll also have access to a wide range of benefits including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities and a lot more.

We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.

Leeds Beckett University is a Disability Confident Employer. Disabled candidates who demonstrate all essential criteria within the Person Specification will be invited to an interview.