3PL Partnerships & Performance Lead — London

Hub; Greater London; Presencial; GBP 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee options program

Unlimited free VOI rides

Descripción de la vacante

VOI in London is seeking a hands-on Local Third Party (3P) Manager to own the day-to-day relationship and performance of 3PLs keeping our fleet moving across London. Based at the Kentish Town site, you will coach each 3PL as their main contact and shape how VOI works with its partners as London grows.

You will lead performance conversations, manage daily requests, review forecasts, and contribute to planning and safety standards, reporting to the Senior Fleet Manager.

Formación

• 3+ years in logistics, operations, mobility or fast-paced environment.
• Experience with 3PL partners or supplier management.
• Experience managing stakeholders and cross-functional collaboration.
• Excellent communication skills and ability to build relationships.

Responsabilidades

• Lead regular conversations with each 3PL to align on performance, issues and actions, tracking progress and escalating when needed.
• Manage daily 3PL requests and keep partners updated on software and process changes.
• Review forecasted workload and plan resources (people, vans, chargers) to meet demand.
• Contribute to annual planning and monthly forecasting of 3PL capacity with the central operations team.
• Audit 3PL locations against health & safety standards and drive corrective actions.
• Review 3PL invoices and apply penalties or bonuses per targets.
• Onboard and train new 3PLs on processes, tools, quality standards and H&S requirements.

Conocimientos

Logistics

3PL management

Stakeholder management

KPIs tracking

Project management

Data literacy

Communication

Educación

Bachelor's degree in logistics, business, engineering or related field

Herramientas

Excel

Descripción del empleo

VOI in London is seeking a hands-on Local Third Party (3P) Manager to own the day-to-day relationship and performance of 3PLs keeping our fleet moving across London. Based at the Kentish Town site, you will coach each 3PL as their main contact and shape how VOI works with its partners as London grows.

You will lead performance conversations, manage daily requests, review forecasts, and contribute to planning and safety standards, reporting to the Senior Fleet Manager.