2nd Shift SOC Operator: CCTV & Incident Dispatch

Walden Security; Greater London; Presencial; GBP 14.000 - 20.000; Jornada completa

Descripción de la vacante

Walden Security is seeking a Central Technology Center Operator (2nd Shift) in London, UK. The role involves monitoring CCTV and alarms, dispatching responses, and maintaining incident logs to protect client properties across diverse facilities.

The Operator will coordinate life safety responses with security personnel and public authorities, ensuring smooth operations and confidentiality in a fast-paced environment.

Formación

• Must be a problem solver with strong attention to detail.
• Ability to monitor cameras and alarms and dispatch calls.
• Fluent in English; other languages a plus.

Responsabilidades

• Monitor cameras and alarms and dispatch calls via telephone and radio.
• Coordinate responses to life safety incidents and dispatch security officers, police, fire and EMS as required.
• Maintain daily logs and prepare reports on incidents.
• Ensure CCTV, access control and security software are functioning and report deficiencies.
• Provide general assistance to employees and guests.

Conocimientos

Problem solving

Critical thinking

Detail oriented

Team player

Herramientas

CCTV

Door alarms

Video analytics

Descripción del empleo

Walden Security is seeking a Central Technology Center Operator (2nd Shift) in London, UK. The role involves monitoring CCTV and alarms, dispatching responses, and maintaining incident logs to protect client properties across diverse facilities.

The Operator will coordinate life safety responses with security personnel and public authorities, ensuring smooth operations and confidentiality in a fast-paced environment.