2nd Line MSP Engineer — Service Desk & Projects

CRG | TEC Recruitment; Lancaster; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Additional benefits

Job summary

CRG | TEC Recruitment seeks an IT Support Engineer (MSP) in Lancaster. The role is based in the Lancaster office with a 60/40 split between service desk and project work, offering exposure to BAU support and infrastructure change.

You will support external customers, manage expectations, and occasional client-site visits; a driving license is desirable. Competitive salary with benefits in a busy MSP setting.

Qualifications

• Microsoft-focused IT engineer with strong service desk and project experience.
• Willingness to visit client sites and drive/license preferred.
• Comfortable in a busy, collaborative MSP environment.

Responsibilities

• Role is roughly 60% service desk and 40% project work.
• Provide BAU support and handle infrastructure change.
• Support external customers and manage client expectations.

Job description

CRG | TEC Recruitment seeks an IT Support Engineer (MSP) in Lancaster. The role is based in the Lancaster office with a 60/40 split between service desk and project work, offering exposure to BAU support and infrastructure change.

You will support external customers, manage expectations, and occasional client-site visits; a driving license is desirable. Competitive salary with benefits in a busy MSP setting.