2nd-Line Messaging Engineer — Exchange & Skype Support

Fujitsu Limited; Stevenage; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

26 Days annual leave + holidays

Pension – generous contributions

Life assurance

Employee discounts

Flexible benefits

Employee assistance programme

Job summary

Fujitsu Limited in the United Kingdom is recruiting a 2nd Line Messaging Engineer to join a team of messaging specialists. You will manage and support enterprise messaging services, focusing on Exchange and Skype for Business, with daily liaison to customers and stakeholders.

You will resolve incidents, manage changes, and contribute to service improvement while ensuring compliance with SLAs and KPIs in a fast-paced, security-conscious environment.

Qualifications

• Experience administering Exchange and Skype for Business.
• Familiarity with Blackberry Enterprise Server (BES) administration.
• Knowledge of email protocols and Active Directory integration.

Responsibilities

• Provide day-to-day support and incident management for messaging platforms.
• Manage Exchange and Skype environments and implement security policies.
• Collaborate with teams to resolve issues within SLAs.

Tools

NetApp Storage

Job description

Fujitsu Limited in the United Kingdom is recruiting a 2nd Line Messaging Engineer to join a team of messaging specialists. You will manage and support enterprise messaging services, focusing on Exchange and Skype for Business, with daily liaison to customers and stakeholders.

You will resolve incidents, manage changes, and contribute to service improvement while ensuring compliance with SLAs and KPIs in a fast-paced, security-conscious environment.