2nd Line IT Help Desk Engineer – Windows & Office 365

Jump IT Recruitment Solutions Ltd

Guildford

On-site

GBP 21,000 - 29,000

Full time

2 days ago
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Job summary

Jump IT Recruitment Solutions Ltd is seeking a Help Desk Support professional for our Surrey-based client in the Guildford area. This permanent, office-based role requires solid 1st and 2nd line support across desktop, mobile and laptops using Microsoft-based tech such as Office365 and AD.

Strong problem-solving and interpersonal skills are essential, and the successful candidate will join a settled, happy team committed to service excellence.

Qualifications

  • Good experience of 1st and 2nd Line support across desktop, mobile and laptops.
  • ,

Skills

1st/2nd line support
Problem solving
Interpersonal skills
ITIL awareness
SLA adherence
Microsoft Office365

Education

Tools

Office365
Active Directory (AD)
Remote Desktop
Windows
Desktop/Mobile/Laptop hardware
Software
Network

Job description

Jump IT Recruitment Solutions Ltd is seeking a Help Desk Support professional for our Surrey-based client in the Guildford area. This permanent, office-based role requires solid 1st and 2nd line support across desktop, mobile and laptops using Microsoft-based tech such as Office365 and AD.

Strong problem-solving and interpersonal skills are essential, and the successful candidate will join a settled, happy team committed to service excellence.

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