2nd Line IT Engineer — Education ICT & Network Support

Class Technology Solutions Ltd; Maidenhead; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave increasing with service

SAGE Employee benefits

Exposure to diverse clients and projects

Job summary

Class Technology Solutions Ltd is seeking an experienced IT Engineer to provide specialist ICT support at client sites. The role is vital in ensuring high-quality learning environments in the education sector.

With a competitive salary and benefits package, including 25 days of annual leave (increasing with service), the position promises opportunities for personal and professional growth. Candidates should have a keen attention to detail and strong troubleshooting skills.

Qualifications

• Experience in an IT helpdesk or IT Support environment.
• Solid understanding of wired and wireless networks and devices.
• Ability to work independently and as part of a team under pressure.

Responsibilities

• Provide specialist ICT support ensuring high quality learning facilities.
• Monitor and manage stock, catalogues resources and undertake audits.
• Set up and check hardware and software for normal operation.
• Follow standard practices for network monitoring and job logging.

Skills

ICT support

Communication skills

Technical troubleshooting

Attention to detail

Education

GCSE Grade 5 or above in Maths and English or equivalent

Industry qualifications (Microsoft, Cisco, Aruba, Apple)

Job description

Class Technology Solutions Ltd is seeking an experienced IT Engineer to provide specialist ICT support at client sites. The role is vital in ensuring high-quality learning environments in the education sector.

With a competitive salary and benefits package, including 25 days of annual leave (increasing with service), the position promises opportunities for personal and professional growth. Candidates should have a keen attention to detail and strong troubleshooting skills.