Education ICT Technician: School Tech Support & Solutions

PLANET RECRUITMENT SERVICES LTD; Burnham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension Scheme

Car scheme

Cycle scheme

Eye care scheme

Mental health first aid

Employee assistance programme

Employee recognition scheme

Job summary

PLANET RECRUITMENT SERVICES LTD is seeking an ICT Consultant - 2nd Line to support a primary school, ensuring IT hardware and software across multiple sites operate smoothly. You will liaise between the school and client, keeping stakeholders informed about product and service offerings and managing customer accounts.

The role requires a proactive, customer-focused approach, with strong communication and organisational skills.

Qualifications

• 2+ years' experience in ICT Technician/2nd line support in education sector (preferred).
• Strong customer service and troubleshooting skills.
• Solid technical background with ability to work independently and as part of a team.

Responsibilities

• Resolve and manage technical issues affecting school ICT operations with robust solutions.
• Support Google Workspace for Education and related services.
• Install or repair computers with standard software and networking tools; diagnose problems.
• Respond to desktop, network and peripheral issues across school sites and equipment.

Job description

PLANET RECRUITMENT SERVICES LTD is seeking an ICT Consultant - 2nd Line to support a primary school, ensuring IT hardware and software across multiple sites operate smoothly. You will liaise between the school and client, keeping stakeholders informed about product and service offerings and managing customer accounts.

The role requires a proactive, customer-focused approach, with strong communication and organisational skills.