ICT Technician Schools

Planet Recruitment; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension Scheme

Car scheme

Cycle scheme

Eye care scheme

Mental health first aid

Employee assistance programme

Employee recognition scheme

Job summary

Planet Recruitment is seeking an ICT Consultant - 2nd Line based in Barnet. The role focuses on supporting a primary school, acting as the liaison between the school and our client, and managing school IT hardware and software to improve ICT provision for teaching and learning.

The ideal candidate will have a solid IT background, be self-driven, and provide exceptional customer service. You will work as part of a team, with strong communication and organisational skills, and a proactive approach

Qualifications

• 2+ years experience in ICT Technician/2nd line within the education sector.

Responsibilities

• Resolve and manage technical issues affecting the school's operation by providing robust technical solutions.
• Google Chrome Workspace experience required.
• Install or repair computers with standardised applications and networking software, diagnosing and solving problems.
• Respond to a wide range of technical duties related to the computer network and desktop services, including upgrades to existing installations (Desktops, iPads, printers, phones, scanners, projectors, PA equipment, AV lecterns and hardware).

Job description

Role: ICT Consultant - 2nd Line

Location: Barnet

Salary: £28,000 - £32,000 - Travel Card

Benefits

• Pension Scheme
• Car scheme
• Cycle scheme
• Eye care scheme
• Mental health first aid
• Employee assistance programme
• Employee recognition scheme

Role summary

This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.

To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service.

Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role.

Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential.

You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.

Responsibilities

• Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
• Google Chrome Workspace and experience needed
• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
• Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)

Planet Recruitment is an Equal Opportunities Employer.