24/7 Water Supply Technician | Field Ops & Emergency Response

Bristol Water plc; West of England; On-site; GBP 26,000 - 35,000; Full time

Job summary

Bristol Water plc is seeking a Continuous Water Supply Technician to maintain customer water supplies during planned works, emergencies, and interruptions. You will deploy and operate temporary water supply solutions and support network resilience as part of a 24/7 on-call team.

The role requires hands-on field experience, strong problem-solving and customer-service skills, and valid UK driving. Training in water hygiene and disinfection will be provided where missing.

Qualifications

• Experience in a fast-paced operational or field-based environment.
• Ability to respond effectively under pressure and during emergencies.
• Strong customer service, communication and problem-solving skills.
• Understanding of health and safety requirements.
• Full UK driving licence.

Responsibilities

• Deploy, operate and maintain Continuous Water Supply (CWS) equipment, pumping systems, bowsers and tankers.
• Assist in planning and coordinating site activities to minimise customer interruptions.
• Coordinate on-site activities including customer liaison, traffic management and contractor supervision.
• Inspect, maintain, disinfect and test equipment to ensure deployment readiness.
• Support distribution network activities such as leak detection and valve operations.
• Ensure compliance with water quality, health & safety and environmental standards.
• Respond to emergencies and rapidly deploy alternative water supplies.
• Build positive relationships with customers, contractors, local authorities and emergency services.

Skills

Fast-paced environment

Emergency response

Customer service

H&S awareness

Driving licence

Education

Disinfection City & Guilds Certification

EUSR Water Hygiene Card

LGV Category C+E Licence

NRSWA Signing, Lighting and Guarding

Forklift Licence

HIAB Licence

Lifting Operations Qualification

Job description

Bristol Water plc is seeking a Continuous Water Supply Technician to maintain customer water supplies during planned works, emergencies, and interruptions. You will deploy and operate temporary water supply solutions and support network resilience as part of a 24/7 on-call team.

The role requires hands-on field experience, strong problem-solving and customer-service skills, and valid UK driving. Training in water hygiene and disinfection will be provided where missing.