Continuous Water Supply Technician

Bristol Water plc; West of England; On-site; GBP 26,000 - 35,000; Full time

Job summary

Bristol Water plc is seeking a Continuous Water Supply Technician to maintain customer water supplies during planned works, emergencies, and interruptions. You will deploy and operate temporary water supply solutions and support network resilience as part of a 24/7 on-call team.

The role requires hands-on field experience, strong problem-solving and customer-service skills, and valid UK driving. Training in water hygiene and disinfection will be provided where missing.

Qualifications

• Experience in a fast-paced operational or field-based environment.
• Ability to respond effectively under pressure and during emergencies.
• Strong customer service, communication and problem-solving skills.
• Understanding of health and safety requirements.
• Full UK driving licence.

Responsibilities

• Deploy, operate and maintain Continuous Water Supply (CWS) equipment, pumping systems, bowsers and tankers.
• Assist in planning and coordinating site activities to minimise customer interruptions.
• Coordinate on-site activities including customer liaison, traffic management and contractor supervision.
• Inspect, maintain, disinfect and test equipment to ensure deployment readiness.
• Support distribution network activities such as leak detection and valve operations.
• Ensure compliance with water quality, health & safety and environmental standards.
• Respond to emergencies and rapidly deploy alternative water supplies.
• Build positive relationships with customers, contractors, local authorities and emergency services.

Skills

Fast-paced environment

Emergency response

Customer service

H&S awareness

Driving licence

Education

Disinfection City & Guilds Certification

EUSR Water Hygiene Card

LGV Category C+E Licence

NRSWA Signing, Lighting and Guarding

Forklift Licence

HIAB Licence

Lifting Operations Qualification

Job description

Powered by Water, Driven by Purpose

At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

The Role

The Continuous Water Supply Technician is responsible for maintaining customer water supplies during planned works, emergency incidents and unplanned interruptions. You'll deploy and operate temporary water supply solutions, support network resilience and respond to supply issues as part of an operational team providing 24/7 cover through an on-call rota.

Key Responsibilities

• Deploy, operate and maintain Continuous Water Supply (CWS) equipment, pumping systems, bowsers and tankers.

• Assess sites and implement the most effective solution to minimise customer supply interruptions.

• Coordinate on-site activities including customer liaison, traffic management and contractor supervision.

• Inspect, maintain, disinfect and test operational equipment to ensure deployment readiness.

• Support wider distribution network activities such as leak detection, mains flushing, valve operations and reservoir inspections.

• Ensure compliance with water quality, health & safety and environmental standards.

• Respond to emergency incidents and rapidly deploy alternative water supplies.

• Build positive relationships with customers, contractors, local authorities and emergency services.

What We're Looking For

Essential

• Experience working in a fast-paced operational or field-based environment.

• Ability to respond effectively under pressure and during emergencies.

• Strong customer service, communication and problem-solving skills.

• Understanding of health and safety requirements.

• Basic IT skills and a full UK driving licence.

Desirable

• Experience within water, utilities or operational field services.

• Knowledge of water distribution networks, pumps, pressure management and water quality risks.

• Experience operating CWS/AWS equipment, water tankers or related assets.

Qualifications

Essential (or willingness to obtain)

• Disinfection City & Guilds Certification

• EUSR Water Hygiene Card

• LGV Category C+E Licence

• NRSWA Signing, Lighting and Guarding

Desirable

• Forklift Licence

• HIAB Licence

• Lifting Operations Qualification

Closing Date: 25th November 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.