Water Distribution Field Technician - Customer-Focused & Standby

South East Water UK; Barcombe; Vor Ort; GBP 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Excellent pension scheme

5 weeks holiday + bank holidays

Flexible annual leave

Paid volunteering days

Cycle to work scheme

Health cash plan

Life assurance

Wellbeing benefits

Zusammenfassung

South East Water is seeking a proactive Distribution Technician to keep our regional water supply running smoothly. This hands-on field role involves investigating leaks, managing mains shutdowns, performing water quality tests and liaising with developers and contractors.

You’ll provide excellent customer service and work under pressure with a clear focus on safety and quality. You will hold a valid driving licence, be IT-proficient and ready to join an out‑of‑hours standby rota.

Qualifikationen

• A valid driving licence.
• Strong customer service skills and the ability to respond professionally to queries.
• Proactive problem-solving under pressure with calm decision-making.
• Confidence with IT/computers and basic digital tools.

Aufgaben

• Attend customer appointments and carry out allocated work with a focus on service.
• Carry out mains shutdowns, risk assessments, and maintenance flushing.
• Raise and coordinate contractor work via IT systems and supervise field tasks.
• Investigate leaks, bursts and water discoloration and provide practical solutions.
• Adhere to Health & Safety policy and participate in standby rota.
• Liaise with housing developers on inspections and water supplies.

Kenntnisse

Driving licence

Customer service

Problem solving

IT proficient

Jobbeschreibung

South East Water is seeking a proactive Distribution Technician to keep our regional water supply running smoothly. This hands-on field role involves investigating leaks, managing mains shutdowns, performing water quality tests and liaising with developers and contractors.

You’ll provide excellent customer service and work under pressure with a clear focus on safety and quality. You will hold a valid driving licence, be IT-proficient and ready to join an out‑of‑hours standby rota.