Water Distribution Field Technician - Customer-Focused

South East Water; Lewes; Vor Ort; GBP 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Stakeholder pension

Holiday entitlement

Flexible annual leave

Volunteer days

Cycle to work

Health cash plan

Life assurance

Wellbeing benefits

Zusammenfassung

South East Water is seeking a proactive Distribution Technician to keep our regional water supply running smoothly. You will work in the field across the distribution network, handling customer appointments, water tests, meter checks and on-site maintenance.

A valid driving licence, strong problem-solving and good IT skills are essential. In this role you will coordinate with developers, oversee contractors and participate in out-of-hours standby to safeguard the network.

Qualifikationen

• Valid driving licence.
• Strong customer service skills.
• Good IT skills and ability to use computers.

Aufgaben

• Attend customer appointments and carry out allocated work, respond to requests, perform water quality tests and assist with locating water meters if needed.
• Carry out mains shutdowns, risk assessments, interruption reports, proactive flushing and water sampling; liaise with housing developers for new supplies and inspections.
• Raising IT requests for contractor work and supervising contractors on the distribution network.
• Investigate incidents such as leaks, bursts or discoloration and provide practical solutions.
• Adhere to Health & Safety legislation and company policy.
• Participate in standby rota to provide out-of-hours support.

Kenntnisse

Driving licence

Customer service

IT literacy

Problem solving

Jobbeschreibung

South East Water is seeking a proactive Distribution Technician to keep our regional water supply running smoothly. You will work in the field across the distribution network, handling customer appointments, water tests, meter checks and on-site maintenance.

A valid driving licence, strong problem-solving and good IT skills are essential. In this role you will coordinate with developers, oversee contractors and participate in out-of-hours standby to safeguard the network.