24/7 Operations Manager - Secure Staffing & Transport

Exclusive Secure Care Services; Barlborough; On-site; GBP 42,000 - 56,000; Full time

Job summary

Exclusive Secure Care Services in the United Kingdom is seeking an Operations Team Manager for our Barlborough offices. This full-time, on-site role oversees day-to-day delivery of staffing and transport solutions within secure environments, ensuring 24/7 coverage and rapid response to client needs.

You will lead scheduling, allocate resources, monitor performance against standards, and support process improvements.

Qualifications

• Experience in operations management in service-based or staffing environments.
• Proven leadership and team supervision experience.
• Strong scheduling, planning and KPI-driven performance monitoring.
• Excellent communication and stakeholder management.
• Experience in secure or regulated settings is a plus.

Responsibilities

• Oversee day-to-day operational delivery of staffing and transport solutions.
• Manage scheduling, resource allocation, and workflows to ensure 24/7 coverage.
• Supervise operational teams and coordinate with clients to meet requirements.
• Update procedures, prepare reports, and support capacity planning.
• Contribute to training plans and drive a culture of accountability.

Skills

Operations management

Workforce planning

Scheduling & resource coordination

Stakeholder management

Leadership

Performance monitoring

Data analysis

Communication

Regulated environments

On-site work

Tools

MS Office

CRM systems

Job description

Exclusive Secure Care Services in the United Kingdom is seeking an Operations Team Manager for our Barlborough offices. This full-time, on-site role oversees day-to-day delivery of staffing and transport solutions within secure environments, ensuring 24/7 coverage and rapid response to client needs.

You will lead scheduling, allocate resources, monitor performance against standards, and support process improvements.