24/7 Global NOC Engineer — Incident & Network Ops

Proofpoint; Belfast City District; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Flexible work

Wellness days

Recognition program

Global collaboration

Job summary

Proofpoint in Belfast is seeking a Network Operations Centre (NOC) Engineer to monitor and maintain thousands of servers and 250 network devices across multiple data centres worldwide. You will manage incidents and resolve complex issues to ensure high availability for customers.

The role requires rotating 24x7 shifts, primarily covering 06:00-19:00 GMT/BST, and close collaboration with a global team. A strong Linux background and monitoring tool proficiency are essential for diagnosing problems

Qualifications

• Strong technical knowledge in Linux OS for incident diagnosis and resolution.
• Major Incident Management skills with production systems.
• Basic understanding of network (switching/routing) and cloud concepts.
• Experience monitoring production systems with tooling.
• Desirable certifications (CompTIA, LPIC, LFCS, RHCSA, MCSE, ITIL).

Responsibilities

• Incident Management and Workload Execution
• Coordinate with senior team members to identify patterns
• Maintain and improve operational standards and documentation
• Support modernization and CSI initiatives
• Use AI tooling to improve operational practices and monitoring

Skills

Linux OS

Major Incident Management

Network Switching & Routing

Cloud Computing concepts

Monitoring tooling

Certifications

Tools

Monitoring tooling

Job description

Proofpoint in Belfast is seeking a Network Operations Centre (NOC) Engineer to monitor and maintain thousands of servers and 250 network devices across multiple data centres worldwide. You will manage incidents and resolve complex issues to ensure high availability for customers.

The role requires rotating 24x7 shifts, primarily covering 06:00-19:00 GMT/BST, and close collaboration with a global team. A strong Linux background and monitoring tool proficiency are essential for diagnosing problems