24/7 Emergency Services Admin Clerk

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 18,000 - 23,000; Full time

Job summary

Royal Wolverhampton NHS Trust is seeking an enthusiastic and well-motivated administrator to join the Emergency Services Administration Team. You will be trained across clerical duties and responsible for updating patient records, while providing a welcoming service to patients and relatives.

The role requires flexibility to cover shifts including bank holidays, weekends and out-of-hours in a 24-hour service throughout the year, supporting various reception and admin duties within Emergency

Qualifications

• Trained in clerical duties within Emergency Services Directorate.
• Ability to update and maintain patient records accurately.
• Willing to cover in colleague's absence including bank holidays and weekends.
• Support a 24/7 service (365 days).
• Manage administrative procedures and documentation for patient admissions/attendances.

Responsibilities

• Provide efficient and welcoming service to patients and relatives.
• Update and maintain patient hospital records.
• Carry out clerical duties across Emergency Services workflows.
• Cover in colleagues' absence, including short-notice shifts.
• Assist in ED/AMU reception areas as required.
• Contribute to a flexible, patient-centered admin team.

Skills

Excellent communication

Organise workload

Flexible

Job description

Royal Wolverhampton NHS Trust is seeking an enthusiastic and well-motivated administrator to join the Emergency Services Administration Team. You will be trained across clerical duties and responsible for updating patient records, while providing a welcoming service to patients and relatives.

The role requires flexibility to cover shifts including bank holidays, weekends and out-of-hours in a 24-hour service throughout the year, supporting various reception and admin duties within Emergency