24/7 Data Centre Engineer: Hardware & Cabling

CDS, an HPE company

Greater London

On-site

GBP 42,000 - 60,000

Full time

14 days+

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Job summary

CDS, an HPE company, is seeking a Data Centre Engineer to support customer environments across Lewisham and London Docklands on a 24x7x365 shift rota. You will perform hands-on support for HPE and Dell server hardware in a multi-vendor data centre and deliver structured cabling, including testing of copper and fibre-optic infrastructure.

Role responsibilities include IMACD tasks, escorting third-party engineers, site access management, and goods-in/goods-out processes.

Qualifications

Experience in data centre environments.
Hands-on hardware maintenance and break-fix.
Experience with customer engagement during incidents.
Understanding of incident lifecycle and SLAs.

Responsibilities

Install, maintain and provide break-fix support for customer hardware.
Perform hardware replacement activities for HPE and Dell server estates.
Install, terminate, patch and test structured cabling and fibre optic infrastructure.
Deliver data centre operational and facilities support activities.
Build and maintain strong customer relationships and satisfaction.
Diagnose and resolve technical issues, escalate to meet SLAs.
Provide timely updates to customers during incident lifecycle.
Communicate effectively with stakeholders at all levels.
Remain calm under pressure and proactively resolve problems.