24/7 Community Safety & Response Officer

GuardPass Limited; Ashton-under-Lyne; On-site; GBP 22,000 - 26,000; Full time

Job summary

Ashton Pioneer Homes is seeking a Community, Safety & Prevention Assistant to join our 24/7 Control Hub team. The role involves monitoring CCTV feeds, responding to incidents and alarm activations, carrying out security patrols, and conducting building safety checks to protect residents and assets.

You will provide out-of-hours support, assist with keyholding, open and close sites, and maintain incident reports while coordinating with emergency services and partnering agencies as required.

Qualifications

• Full UK driving licence.
• Able to work days, nights and weekends on a 4 on 4 off rota.
• Good communication and customer service skills.
• Confident using IT systems.
• Able to remain calm and professional under pressure.

Responsibilities

• Monitor CCTV feeds and respond to incidents and alarm activations.
• Carry out security patrols and building safety checks.
• Provide out-of-hours support to residents.
• Assist with keyholding, opening and closing sites.
• Maintain incident reports and liaise with emergency services when required.

Skills

Good communication

Customer service

IT systems

Calm under pressure

Job description

Ashton Pioneer Homes is seeking a Community, Safety & Prevention Assistant to join our 24/7 Control Hub team. The role involves monitoring CCTV feeds, responding to incidents and alarm activations, carrying out security patrols, and conducting building safety checks to protect residents and assets.

You will provide out-of-hours support, assist with keyholding, open and close sites, and maintain incident reports while coordinating with emergency services and partnering agencies as required.