228283 (AJM) - Assistant Service Manager

NHS National Services Scotland; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Scotland is seeking a key member for the Clinical Management Team to support performance management and operational tasks. The successful candidate will manage administrative staff and ensure services comply with budgets and regulations. Experience in service management is essential. Reasonable adjustments for disabled candidates will be made during the recruitment process.

Qualifications

• Experience in performance management and operational support.
• Understanding of budget management and service delivery.
• Ability to manage administrative staff effectively.

Responsibilities

• Support the Clinical Service Manager and the Clinical Management Team.
• Direct and manage administrative staff across the service.
• Make recommendations on service redesign and capacity planning.

Job description

Role: Work as a key member of the Clinical Management Team supporting the Clinical Service Manager, and the Clinical Management Team in the operational and performance management of the Service, including waiting times management.

To provide performance management (financial, planning and business management) support to the Clinical Service Manager, ensuring services are delivered within budget, that national and local targets are met, and that income is maximised.

To direct and manage the provision of administrative staff across the service.

To make recommendations to the service, and provide guidance to staff on, service redesign and capacity planning for the service in line with NHS Lothian’s planning and modernisation agenda.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Julie Dixon via email [e-mail]

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.