1st Line IT Support Engineer - Hybrid, Training & Benefits
Razorblue Group
14 days+
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Job summary
A technology company in Salford is seeking an experienced 1st Line Support Engineer. Responsibilities include providing technical support for networks and cloud services, troubleshooting issues, and assisting clients with account management. The ideal candidate will have strong communication skills and experience with Microsoft Active Directory and Office 365. This role offers a competitive salary, hybrid working, and extensive benefits to support employee development.
Qualifications
- Experience with active directory and Exchange administrative skills.
- Fluent English to explain complex technical issues clearly.
- Understanding of network troubleshooting including ping and traceroute.
Responsibilities
- Provide 1st line technical support to clients.
- Troubleshoot and fix technical faults and issues.
- Assist with user rights and passwords.
Skills
Strong communication and relationship-building skills
Administering Microsoft Active Directory
Competent with Windows desktop & application support
Basic network troubleshooting
Education
CompTIA, Relevant Apprenticeship or higher education
Degree or degree equivalent qualifications
Tools
Microsoft Active Directory
Exchange Server
Office 365
Microsoft Azure AD Sync
Job description
A technology company in Salford is seeking an experienced 1st Line Support Engineer. Responsibilities include providing technical support for networks and cloud services, troubleshooting issues, and assisting clients with account management. The ideal candidate will have strong communication skills and experience with Microsoft Active Directory and Office 365. This role offers a competitive salary, hybrid working, and extensive benefits to support employee development.
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