1st Line IT Service Desk Engineer – Multi-Site

Vacancies - Sadler's Wells; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Sadler's Wells is seeking an IT Service Desk Engineer to join our data and systems team. This in-house role focuses on delivering frontline IT support and enabling colleagues to be productive wherever they have an internet connection.

You will provide 1st line support, assist with IT operations delivery, and communicate clearly with end users to resolve issues promptly. The position offers exposure to a multi-site environment within a world-leading arts and dance organisation.

Qualifications

• Customer service experience is preferred.
• IT support experience is beneficial.
• Clear communication with end users is essential.

Responsibilities

• Provide 1st line IT support to end users.
• Assist with delivery of IT operations and infrastructure tasks.
• Help colleagues stay productive, wherever they have an internet connection.

Skills

Customer service

IT support

Communication

Job description

Sadler's Wells is seeking an IT Service Desk Engineer to join our data and systems team. This in-house role focuses on delivering frontline IT support and enabling colleagues to be productive wherever they have an internet connection.

You will provide 1st line support, assist with IT operations delivery, and communicate clearly with end users to resolve issues promptly. The position offers exposure to a multi-site environment within a world-leading arts and dance organisation.