IT Service Desk Engineer

SADLER'S WELLS FOUNDATION LTD; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

Sadler's Wells in London is seeking an IT Service Desk Engineer to join the in-house Data and Systems team. You will provide 1st line support and assist with IT operations, helping colleagues stay productive wherever they have an internet connection.

This fixed-term role offers a chance to expand experience across different environments within a multi-site organisation, supporting end-users with a balance of technical skill and clear communication.

Responsibilities

• Provide 1st line IT support to end-users.
• Assist with delivery of IT operations and service desk activities.
• Support colleagues across a multi-site organisation with effective communication and attention to detail.

Job description

Posted 14 September 2026

Salary £35,103.48

Location London

Job type Fixed Term

Discipline Data & Systems

Reference005603

IT Service Desk Engineer

Job description

We're looking for an IT Service Desk Engineer to join our solution-focused in-house Data and Systems team.

As our IT Service Desk Engineer, you will be crucial in delivering our departmental strategy – enabling colleagues to be productive wherever they have an internet connection.

You will provide 1st line support and assist with the delivery of IT operations. Your great balance of technical knowledge and excellent communication skills, as well as your keen attention to detail, will be extremely valuable for supporting end-users in this role.

This is a great opportunity for you to expand your experience working in different environments, with a multi-site organisation.

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.

At Sadler's Wells we acknowledge some communities are underrepresented across the sector. We value and respect diversity of thought and life experience. We enable and empower individuals who identify as underrepresented, and all the intersections between to apply.

We are committed to building a culturally diverse workforce and actively encourage applicationsfrom Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler's Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.