IT Service Desk Engineer

Sadler’s Wells Events; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sadler’s Wells is seeking an IT Service Desk Engineer to join our in-house Data and Systems team. You will provide 1st line support and help deliver IT operations, enabling colleagues to be productive wherever they have an internet connection.

This role supports a multi-site organisation and offers the opportunity to expand experience across different environments within a world-leading creative organisation dedicated to dance.

Job description

We're looking for an IT Service Desk Engineer to join our solution-focused in-house Data and Systems team.

As our IT Service Desk Engineer, you will be crucial in delivering our departmental strategy – enabling colleagues to be productive wherever they have an internet connection.

You will provide 1st line support and assist with the delivery of IT operations. Your great balance of technical knowledge and excellent communication skills, as well as your keen attention to detail, will be extremely valuable for supporting end-users in this role.

This is a great opportunity for you to expand your experience working in different environments, with a multi-site organisation.

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.

At Sadler's Wells we acknowledge some communities are underrepresented across the sector. We value and respect diversity of thought and life experience. We enable and empower individuals who identify as underrepresented, and all the intersections between to apply.

For more information, please go to the following link – IT Service Desk Engineer Job Pack - September 2026.

Closing date for completed applications is 11.59pm GMT on Sunday 27 September 2026.

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.