Barcelona, Spain Marketing & Communication 28/04/2025
Barcelona, Spain Marketing & Communication 28/04/2025
Global B2C CRM Specialist
Paris, France Marketing & Communication 28/04/2025 6735914
Join our Movement and Champion Restaurant Culture!
At TheFork, we believe that the best things in life happen around the table. We are on a mission to connect the world’s favorite restaurants with a broad community of loyal diners.
Our signature products include:
- TheFork App: a free restaurant discovery and booking app.
- TheFork Manager: software that digitizes restaurant operations.
- TheFork PAY and TheFork Gift Card: quick and easy payment options.
We value our vibrant Forkies community and our core principles: Better Together, Ownership, Respect, and Growth. Our environment is international, flexible, and multicultural, supporting professional and personal growth.
To learn more, visit: https://www.careers.thefork.com
What you will do:
- Create & Improve Marketing User Journeys: Design and implement user journeys using data, channels, and rules.
- Leverage Data Fields: Enhance segmentation and personalization.
- Copywriting: Develop content for newsletters and push notifications following brand guidelines.
- Manage Tools: Use Stripo for HTML emails and Braze for campaigns and journeys.
- Analyze & Report: Use Tableau and custom reports to identify focus areas.
- Conduct A/B Testing: Implement learnings to improve performance.
- Lead & Support Projects: Drive innovative initiatives.
- Coordinate Campaigns: Manage monthly stakeholder meetings and ensure timely setup and delivery.
Requirements:
- Languages: Native French (C2), proficient English (B2).
- Experience: 1-3 years in similar roles.
- Attitudes: Business-driven, proactive, detail-oriented, team player.
- Technical Skills: Familiarity with CRM tools like Braze and Stripo is a plus.
Additional Assets:
- Knowledge of Braze and Stripo.
- Experience developing CRM user journeys.
- Understanding CRM challenges and opportunities.
- Analytical skills and passion for the restaurant industry.
What we offer:
- Permanent contract.
- Flexible work environment with remote options.
- Lunch vouchers.
- International, multicultural teams.
- Inclusive environment and lifestyle benefits.
- Learning and development programs.
- Well-being resources, parental and caregiver leave, health insurance, and financial support.
- Modern offices with amenities.
We celebrate diversity and are committed to an accessible recruitment process. For support, contact AccessibleRecruitment@TheFork.com.