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Seasonal Customer Support Specialist
Descripción de la vacante
A retail company is seeking a Customer Support Specialist to provide exceptional service to customers through various channels like phone, email, and chat. Candidates should have customer service experience, flexibility for varying schedules, and the ability to work from home. Key responsibilities include resolving issues and managing orders. This role is perfect for self-motivated individuals who can create a dedicated workspace.
Formación
- Previous experience in a customer service environment is preferred.
- Flexibility to work varying schedules, including weekends.
- Ability to work from home in a quiet, dedicated space.
Responsabilidades
- Provide outstanding service to customers via phone, email, and chat.
- Act as an advocate for customers, identifying and resolving issues effectively.
- Place orders and answer questions about products and services.
Conocimientos
A company is looking for a Customer Support Specialist.
- Provide outstanding service to customers via phone, email, and chat
- Act as an advocate for customers, identifying and resolving issues effectively
- Place orders and answer questions about products and services
- Previous experience in a customer service environment is preferred
- Flexibility to work varying schedules, including weekends
- Ability to work from home in a quiet, dedicated space
- Must provide own computer, reliable high-speed internet, and a headset
- Video capabilities for meetings and training sessions are required
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.
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