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Externatic
Head of Operations - DMC
Job summary
A leading tourism management firm is seeking an Operations Head for DMC in Nantes, France. This strategic role involves developing and promoting sustainable tourism initiatives while building relationships with local stakeholders. Ideal candidates should have extensive experience in destination management, marketing, and project leadership. They will create strategies to enhance visitor experiences and ensure the growth and sustainability of tourism in the region. Strong leadership and analytical skills are essential.
Qualifications
- 7+ years of experience in destination management, tourism or hospitality.
- 3+ years in a leadership role.
- Proven experience in stakeholder engagement and collaborative project management.
- Strong understanding of tourism marketing, branding, and economic development.
Responsibilities
- Develop and implement sustainable tourism management strategies.
- Build relationships with local governments and tourism stakeholders.
- Oversee marketing campaigns for the destination.
- Identify opportunities to enhance the visitor experience.
- Monitor tourism trends and visitor feedback.
- Promote environmentally responsible tourism practices.
Skills
Education
The Operations Head - DMC will lead the strategic development and promotion of our destinations, enhancing visitor experiences and driving sustainable tourism. This role is essential in fostering relationships with local stakeholders, optimizing resources, and ensuring the destination’s growth and sustainability.
- Develop and implement a comprehensive destination management strategy that aligns with organizational goals and promotes sustainable tourism practices.
- Build and maintain strong relationships with local governments, tourism boards, businesses, and community organizations to foster collaboration.
- Oversee the development of marketing campaigns to promote the destination, targeting specific demographics and markets.
- Identify opportunities to improve the visitor experience through product development, services, and infrastructure enhancements.
- Monitor tourism trends, visitor statistics, and feedback to inform strategy and decision‑making.
- Promote environmentally responsible practices and initiatives that support the long‑term sustainability of the destination.
- Bachelor’s degree in Tourism Management, Hospitality, Business Administration, or a related field; Master’s preferred.
- 7+ years of experience in destination management, tourism, or hospitality, with at least 3 years in a leadership role.
- Proven experience in stakeholder engagement and collaborative project management.
- Strong understanding of tourism marketing, branding, and economic development.
- Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams and stakeholders.
- Strong analytical abilities to assess market trends and visitor data for strategic planning.
- Experience managing multiple projects, budgets, and timelines effectively.
- Understanding of diverse cultures and the ability to promote inclusivity in destination experiences.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.