Postes à Clermont Ferrand, United States
French Voice Recorders – Remote, France-Based
Your Personal AI
Collaborateur comptable (H/F)
Kolibri Consulting
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantConseiller immobilier indépendant (H/F)
BSK IMMOBILIER
Conseiller immobilier indépendant (H/F)
BSK IMMOBILIER
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesHealthTech Co-Founder / CPO (100 % remote) (m / f / d)
EWOR GmbH
Conseiller immobilier indépendant (H/F)
BSK IMMOBILIER
Conseiller immobilier indépendant (H/F)
BSK IMMOBILIER
Conseiller immobilier indépendant (H/F)
BSK IMMOBILIER
Conseiller immobilier indépendant (H/F)
BSK IMMOBILIER
Associate Director / Director – Expert Sales
ProductLife Group
Global Area Sales Manager – Medical Diagnostics
CERBA HEALTHCARE
Customer Support - Remote from Greece
PlanetJobs
Zelfstandig werkend kok / Chef
Atithi Indian Restaurant, Netherlands
French Customer Advisor for a Video Game Brand - Work from home - Portugal
Foundever
Remote Travel Advisor for Families
Live the Dash Travel
Customer Support - Remote from Greece
Résumé du poste
A customer support company in Lyon is seeking a customer support representative to assist customers via phone, chat, and email. Candidates should be fluent in French and have strong troubleshooting skills. The offer includes relocation support, a competitive salary, and professional development opportunities. Join a dynamic team focused on maintaining high customer satisfaction.
Prestations
Qualifications
- Prior customer support experience would be an advantage.
- Familiarity with iOS and/or MacOS or comparable technology is preferred.
Responsabilités
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure they close in an efficient manner.
- Maintain high customer satisfaction representing a major brand.
- Provide troubleshooting for mobile devices.
- Assist customers to manage and secure their accounts.
Connaissances
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they close in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage / secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
- Fluency in French
- Intermediate English
- Familiarity with iOS and / or MacOS or comparable technology is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
- Relocation support: Flights, accommodation & housing assistance all at no cost to you
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors on products and customer service techniques
- Professional growth and development opportunities
- Special events, community involvement and social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
Design Engineering, Baan, Customer Service, Fund Management, ABAP, Elevator
Employment Type: Full Time
Experience: years
Vacancy: 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.