Jobs in Angers, United States

Mercier Consultancy is thrilled to announce an incredible opportunity for French Speaking Customer Service Representatives to join our team in Greece! This position includes a fully paid relocation package, making it easy for you to embark on this exciting new chapter in a beautiful Mediterranean country.

In this role, you will deliver exceptional customer support to our French-speaking clients, ensuring their inquiries and concerns are handled with the utmost professionalism.

Responsibilities

• Assist French-speaking customers via phone, email, and chat
• Respond to inquiries related to our products and services promptly
• Document all customer interactions accurately in our CRM system
• Collaborate with team members to resolve customer issues efficiently
• Provide detailed information about product features and advantages
• Collect customer feedback to drive service improvements
• Engage in training sessions to enhance knowledge of services and skills

Requirements

• Fluency in French and English, both written and spoken
• Excellent communication and interpersonal skills
• Experience in customer service or a similar role is preferred
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong problem-solving abilities
• Passion for delivering outstanding customer service
• Familiarity with customer support software is a plus

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (Flight, Transfer, and Hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support in Finding Accommodation After Hotel Stay
• Fully Paid Training
• And More...