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MERITIS
European Customer Success Manager — French-Speaking Growth
Descrizione del lavoro
A growing tech company in Paris is seeking a Customer Success Manager to ensure smooth software adoption and enhance client satisfaction. The ideal candidate will have over 3 years of experience in customer success roles and be fluent in both English and French. This position offers a unique opportunity to be part of a startup environment, contribute to market expansion, and work within a dynamic team culture. Enjoy perks like flexibility and team-building activities while driving impactful change in the mobility sector.
Servizi
Competenze
- 3+ years of experience in customer success roles with a proven track record.
- Ability to communicate effectively and motivate teams.
- Passion for technology and a desire to innovate in the mobility sector.
Mansioni
- Ensure smooth adoption and continued usage of software solutions.
- Support sales activities through enablement materials.
- Monitor and improve customer satisfaction.
- Liaise with the product team regarding customer needs.
Conoscenze
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.