Voice Deployment/Migration Engineer CONTACT CENTER Clichy-Levallois

Ikatan; Clichy; Sur place; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Meal vouchers

Holiday bonus

Premium work environment

Résumé du poste

Ikatan is seeking a Voice Deployment/Migration Engineer to drive the transition to IP, decommission legacy PABX systems, and oversee the technical migration to new IP infrastructure. You will ensure uninterrupted communication during critical transition phases and coordinate with service providers across sites.

The role requires expertise in PABX environments, SIP protocols, and migration management, with five-year degree in Telecommunications or Network Engineering and solid project management

Qualifications

• Five-year degree in Telecommunications or Network Engineering.
• Solid experience in technical project management focused on voice and telecommunications.
• Strong knowledge of SIP, SBCs and gateways.

Responsabilités

• Lead migration planning and execution to IP infrastructures (IP-PBX, ToIP).
• Oversee decommissioning of legacy systems while maintaining service continuity.
• Configure gateways, SBCs and endpoints on target infrastructure.
• Coordinate with service providers and oversee deployment through VSR checks.

Connaissances

IP Telephony

SIP protocols

PABX systems

Formation

Five-year degree in Telecommunications or Network Engineering

Outils

SBCs

Gateways

Description du poste

Be the technical leader driving the transition to IP! As a Voice Deployment/Migration Engineer, you’ll help our clients move beyond the traditional PABX era. Your role is strategic: managing the decommissioning of legacy infrastructure and overseeing the technical transition to new IP infrastructure. At our company, you ensure uninterrupted communication during the most critical phases of the transition.

Your main achievements will include:

• Technical Audit & Inventory: Conduct a comprehensive audit of client sites, identify existing PABX systems, and analyze voice traffic.
• Migration Management: Plan, coordinate, and execute the technical migration to new IP infrastructures (IP‑PBX, ToIP).
• Decommissioning: Manage the safe shutdown and removal of legacy equipment while ensuring that critical services remain uninterrupted.
• Configuration & Deployment: Configure gateways, SBCs, and new endpoints on the target infrastructures.
• Project Expertise: Manage the various service providers and oversee the technical aspects of the deployment through the VSR (Regular Service Verification).

Your Profile

We are looking for a candidate with the following skills and experience.

Technical Skills

• Infrastructure: Proficient in traditional PABX environments (Alcatel‑Lucent, Avaya, Mitel) and ToIP architectures.
• Protocols & Networks: Expertise in SIP protocols and network equipment (SBCs, gateways).

Personality

• Meticulous: Pay close attention to detail and leave nothing to chance during a night shift or when managing multiple sites.
• Resilient: Remain calm and maintain analytical skills during critical migration phases.
• Organized: Balance project management with hands‑on technical work.

Education & Experience

• Five‑year degree in Telecommunications or Network Engineering.
• Solid experience in technical project management focused on voice and telecommunications.

Why is it so great to work WITH US?

• A role with diverse and cross‑functional responsibilities – no time for boredom!
• A young, dynamic team full of positive energy!
• As one of the first, you will be a key pillar of a rapidly growing company.
• A positive atmosphere and genuine human interactions.
• A premium work environment equipped with state‑of‑the‑art facilities.
• Quality entertainment: PS5, Switch 2, ping‑pong, foosball.
• Comprehensive health insurance (Benefiz), meal vouchers (Swile), and a holiday bonus.