Trilingual Trainer EMEA

The Wrap; Paris; On-site; EUR 60,000 - 75,000; Full time

Job summary

The Wrap is seeking a Trainer who champions a pedagogical and platform-first approach within our Professional Services team. You will empower clients to master our Collaborative Learning methodology, turning usage into long-term engagement and measurable success.

Own our One-to-Many offer (Engagement Academy & Stadium webinars) to ensure every client attains a confident, effective start from day one, and collaborates with Customer Success and Product to address real friction and build a scalable

Job description

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don't just "use" the software, but master it to drive long-term engagement.

By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology.

You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.