Tour guide

Belmond; France; Sur place; EUR 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Accommodation onboard

Life on boats benefits

Training & development

Résumé du poste

Belmond is seeking an engaging Tour Guide in France to lead personalized journeys aboard our vessels. You will captivate guests with storytelling, share deep local knowledge, and tailor experiences to diverse groups while ensuring safety and high service standards.

You must be fluent in English and French, hold a van driving license, and bring hospitality experience. Flexible hours, including weekends and holidays, are required to deliver memorable guest experiences on our boats.

Qualifications

• Fluent in English and French as required.
• Excellent communication and storytelling abilities.
• Experience as a tour guide or related hospitality role.
• Strong knowledge of local culture, history and attractions.
• Ability to manage groups and adapt tours to size and interests.
• Valid driving license for van operation.

Responsabilités

• Lead informative and engaging tours highlighting destination features.
• Share insights into local culture, history, and traditions.
• Adapt tours to suit various group sizes and interests.
• Ensure guest safety, comfort, and exceptional service.
• Build relationships with local suppliers and stakeholders.
• Prepare materials to enhance the tour experience.
• Collect guest feedback for service improvement.

Connaissances

Fluent English & French

Excellent communication

Storytelling

Strong organizational skills

Experience as tour guide

Driving license

Ability to work flexible hours

Knowledge of local culture/history

Description du poste

Description

As a Tour Guide at Belmond, you will be the key ambassador for our extraordinary travel experiences, ensuring every guest enjoys a memorable and enriching journey. You will lead personalized tours, sharing engaging stories and insights about the destinations, while also tailoring your approach to meet the specific interests and needs of each group. Your passion for hospitality, in-depth knowledge of the local culture, and exceptional communication skills will contribute to the overall guest experience, fostering a connection between our guests and the unique environments they explore.

Primary Responsibilities

• Conducting informative and engaging tours that highlight the unique features of the destination.
• Providing guests with insights into local culture, history, and traditions, ensuring an immersive experience.
• Adapting tours to cater to the interests and preferences of various group sizes and demographics.
• Ensuring guest safety and comfort during excursions and providing exceptional customer service at all times.
• Developing and maintaining relationships with local suppliers, vendors, and other stakeholders.
• Preparing necessary materials, such as brochures or presentations, to enhance the tour experience.
• Gathering and sharing guest feedback to contribute to the continuous improvement of our tours and services.

Requirements

What You Bring:

• Fluent in English and French.
• Driving license (driving a van)
• Experience as a tour guide or in a relevant role within the hospitality or tourism sector.
• Excellent communication and storytelling skills, with the ability to engage diverse audiences.
• In-depth knowledge of the local area, including history, culture, and attractions.
• Strong organizational skills and the ability to manage different groups effectively.
• Passion for travel and delivering exceptional guest experiences.
• Ability to work flexible hours, including weekends and holidays, as required.

Benefits

• A unique experience in a prestigious and intimate setting.
• A supportive team and strong values from Belmond.
• Accommodation onboard and benefits linked to life on our boats.
• Opportunities for training and professional development.