Systems Administrator
Location: Paris, France
Languages: Fluent French and English
Salary: Up to €60,000
About the Role
Are you an IT professional with experience in systems administration, SQL and ticketing platforms?
We’re looking for a Systems Administrator to support the business applications and ticketing systems of an exciting new visitor attraction in Paris.You’ll play a key role in ensuring ticketing, point-of-sale systems and integrations run smoothly, supporting teams across the business and helping deliver a seamless visitor experience.
The Role
- Manage and maintain business applications, particularly ticketing systems and point-of-sale platforms.
- Monitor ticket inventory, admission volumes and time slots across different sales channels.
- Troubleshoot system issues and coordinate their resolution with internal IT teams and external providers.
- Maintain and update system documentation, standard operating procedures and support processes.
- Manage software upgrades, testing and system changes in line with IT best practices.
- Develop and execute test scenarios for ticketing platforms, webstores, APIs and system integrations.
- Deliver training to colleagues across departments, particularly on POS systems.
- Use Microsoft SQL Server, T-SQL and SSRS to support reporting and system administration.
- Ensure compliance with IT policies, incident management procedures and relevant payment security standards.
- Collaborate with business teams and wider IT stakeholders to support operational requirements.
- Support system performance, equipment configuration and ongoing improvements.
About You
- Degree in IT, Computer Science or a related field, or equivalent professional experience.
- At least three years of relevant experience in systems administration, business applications or technical support.
- Experience with Microsoft SQL Server, T-SQL, stored procedures, views and SQL Server Reporting Services (SSRS).
- Knowledge of Windows Server and desktop operating systems, basic networking and cybersecurity.
- Hands-on experience with point-of-sale systems; ticketing and admissions platforms experience is highly beneficial.
- Familiarity with CRM systems, ideally Microsoft Dynamics.
- Awareness of PCI compliance and ITIL processes, including incident, problem and change management.
- Strong troubleshooting, analytical and documentation skills.
- Excellent communication skills and a collaborative approach.
- Fluent in both French and English.
- Flexibility to support operations during evenings, weekends and public holidays when required.
What's on Offer
- The opportunity to join an ambitious new entertainment project in Paris.
- A key role supporting ticketing technology and business-critical applications.
- Exposure to a varied range of systems, integrations and operational technology.
- The chance to contribute to the development and launch of a new visitor attraction.
- A collaborative environment with opportunities to develop your technical expertise.