System Administrator

COREcruitment Ltd; Paris; On-site; EUR 54,000 - 66,000; Full time

Job summary

COREcruitment Ltd seeks a System Administrator for a new immersive destination in Paris. You will manage the ticketing and POS stack, oversee admissions inventory, and ensure ITIL-aligned operations across venues. Collaboration with IT and business teams is essential to meet shared objectives.

You will develop SOPs, deliver training, and coordinate system upgrades while maintaining security and PCI practices. Fluency in English and French is required to support diverse operations.

Qualifications

• Bachelor’s degree or equivalent professional experience in IT.
• 3+ years with Microsoft SQL Server, SSRS, T-SQL, Windows servers/desktops.
• Awareness of PCI compliance best practices.
• Strong verbal and written communication; fluent English and French.
• Solid troubleshooting with T-SQL, SSRS, SQL Server, and POS systems.
• Experience with CRM systems; Dynamics is a plus.

Responsibilities

• Align system configuration with business needs and IT policies.
• Maintain ticketing and POS application stack across channels.
• Oversee inventory management for admissions and time slots.
• Develop and maintain SOPs for system administration tasks.
• Deliver system training sessions across teams, focusing on POS.
• Perform software upgrades with testing and documentation.
• Ensure ITIL incident, problem and change processes are followed.
• Document and track system issues to drive timely resolutions.
• Collaborate with IT and business stakeholders to meet requirements.
• Develop test scripts for ticketing and admissions integrations.

Skills

System administration

SQL Server

SSRS

T-SQL

Windows Server

Networking basics

Cybersecurity basics

Troubleshooting

ITIL awareness

Communication

Education

Bachelor’s degree in IT or related field

Tools

Galaxy Ticketing System

Microsoft Dynamics

POS systems

CRM systems

Job description

Salary: €60.000

Start: ASAP

Languages: French and English fluent

My client is creating a new generation of immersive destinations around the world.

With their Paris venue opening soon, they are bringing to life a one-of-a-kind experience where art, architecture, technology, hospitality, and entertainment come together.

The goal is simple: to deliver a spectacular, emotionally engaging experience that makes the venue a must-visit destination for Parisians, visitors from across France, and international travellers alike.

As part of the launch, I am looking for a System Administrator to join the team.

Key Responsibilities

• Ensure system configuration aligns with business needs, complies with Group IT policies, and supports the operational maintenance of the venue’s business applications, with a focus on the full ticketing application stack, including ticketing systems and points of sale.
• Oversee admissions inventory management, including tickets and time slots, coordinating effectively across multiple sales channels.
• Participate in multiple concurrent projects, ensuring initiatives are delivered successfully and on time.
• Develop and maintain clear, comprehensive Standard Operating Procedures, documenting all system administration tasks in line with business processes and requirements.
• Coordinate and deliver system training sessions for teams across business units, with a particular focus on POS systems.
• Perform software version upgrades, ensuring thorough testing and documentation in line with software development best practices.
• Ensure compliance with ITIL processes, particularly incident, problem, and change management.
• Document and track system issues, ensuring timely and effective resolution.
• Collaborate with IT and business stakeholders across the venue and Group to ensure requirements are met and shared objectives are achieved.
• Develop and execute test scripts and scenarios for ticketing and admissions systems, including webstore, APIs, and system integrations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• 3+ years’ experience with Microsoft SQL Server, SSRS, T-SQL, Windows server/desktop operating systems, basic networking, and cybersecurity concepts.
• Awareness of PCI compliance best practices.
• Strong verbal and written communication skills.
• Fluent in English and French.
• Solid troubleshooting skills, including T-SQL knowledge covering stored procedures and views, SQL Server Reporting Services, Microsoft Server and productivity tools, and hands-on experience with point-of-sale systems.
• Basic knowledge of, or experience supporting, a CRM system; experience within the Microsoft Dynamics ecosystem is a significant plus.
• Demonstrated proficiency in ticketing and admissions POS systems; experience with Galaxy Ticketing System is a significant plus.
• Understanding of admissions operations and the ability to manage related processes effectively.
• Strong team orientation and a collaborative working style.
• Flexibility to support the attraction during nights, weekends, and holidays as required.