Strategy & Operations Analyst Intern - Paris

papernest; Paris; Hybrid; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Remote 1 day/week

Transport subsidy 50%

Competitive internship pay 1000–1300€

Free Friday breakfast

Learning path and guidance

Job summary

papernest is seeking a Strategy & Operations intern to join the New Business department from January 2027 for 6 months, working across Ops, Customer Care, Data, Finance, CRM, Product and Strategy.

You will develop and scale new business initiatives, contribute to performance analysis, and help deliver top-tier customer experiences while gaining hands-on exposure to a scale-up environment.

Qualifications

• Degree from a business or engineering school; initial experience in project management and/or operations, ideally in a startup.
• Strong analytical and problem-solving abilities; thrives in a fast-paced environment.
• Autonomous, rigorous, and collaborative; fluent in French and English.

Responsibilities

• Support portion of operations.
• Contribute to delivering best customer experience in the market.
• Analyze performance and identify growth drivers.
• Be at the heart of strategy for a flagship papernest project.

Skills

Project management

Operations

Analytical skills

Problem solving

Team collaboration

French and English fluency

Education

Bachelor's or Master's in business/engineering

Tools

Excel

Job description

Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader.

In this role you will:

As a Strategy & Operations intern, you will be a key stakeholder in the New Business department, working across several teams: Ops, Customer Care, Data, Finance, CRM, Product and Strategy from January 2027 for 6 months.

Your responsibilities:

• You will be responsible for a portion of the operations
• You will contribute to delivering the best customer experience on the market
• You will analyze performance and identify growth drivers
• You will be at the heart of the strategy for a flagship papernest project

And above all, you will play a key role in developing and scaling new business initiatives from the ground up!

This internship is a unique opportunity to discover a scale-up from every angle and to contribute directly to its strategic projects. You will develop valuable technical skills and versatility for the rest of your career.

Your profile:

• With a degree from a business or engineering school, you have initial experience in project management and/or operations, ideally within a startup
• You possess strong analytical skills, excellent problem-solving abilities, and the ability to thrive in a fast-paced environment
• Autonomous and rigorous, you have strong team collaboration skills
• You are fluent in French and English

What We Offer You:

Evolve in an international and inclusive environment: Everyone has a place at papernest, and with over 46 nationalities, it’s common to start a sentence in French and finish it in English or Spanish!

• Your talent deserves to be rewarded! Enjoy competitive monthly compensation for your internship (between €1,000 and €1,300). We value every contribution and are committed to offering attractive pay for your hard work and dedication.
• We cover 50% of your public transport pass if you live in the Paris region, making your commute stress-free.
• Free breakfast every Friday, a connected 'Ideel Garden' fridge, and access to special rates at partner restaurants for healthy, balanced lunches!
• There’s no such thing as a 'coffee-and-photocopies' intern here! As a full-fledged team member, you’re here to learn, share your ideas, and implement projects. You’ll receive guidance throughout your journey to maximize your skills and prepare for your future.
• Enjoy 1 day of remote work per week to optimize your focus and efficiency.

Hiring Process:

• An initial call with Talent Acquisition team
• An interview with Jules Belissa, your future colleague (1.5 hours)
• Business case on Excel
• A final interview with Jules De Remur, your future manager (30 minutes)

Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.

We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.